Collection
Health Information and Privacy
Date
File Numbers
HA18-00198
Adjudicators
Jenny Ryu
Decision Type
Decision - PHIPA
Applicable Legislation
PHIPA - 53
PHIPA - 54
The complainant made a number of requests to the custodian for records relating to her two children, who received services from the custodian. She later requested information about herself as well as about her children. The custodian issued several decisions, after which it maintained it had located and granted full access to all records responsive to the complainant’s requests. The complainant challenged the reasonableness of the custodian’s searches, including by identifying other records that she believed ought to exist. The adjudicator finds that the custodian conducted a reasonable search in accordance with its obligations under the Personal Health Information Protection Act, 2004. She dismisses the complaint.