This investigation file was opened after the Ministry of the Solicitor General (the ministry) contacted the Office of the Information and Privacy Commissioner of Ontario (the IPC) to report a privacy breach under the Freedom of Information and Protection of Privacy Act. The breach related to the ministry’s look-up tool web portal for COVID-19 status information (the Portal). Specifically, the ministry advised that an audit of the Portal had determined that a number of police services had conducted broad ranging community searches rather than performing a more specific search of individuals tested for COVID-19.
This report concludes that the ministry did not have adequate measures in place to protect the personal information contained in the Portal. It also finds that the ministry did not respond adequately to the breaches.