PHIPA DECISION 143

The complainant sought access under the Personal Health Information Protection Act, 2004 to her chart, and that of her son, from the respondent medical centre, for the purpose of transferring the charts to their physician’s new practice. The complainant took issue with the medical centre’s fee for access, and made a complaint to the Information and Privacy Commissioner. During the adjudication of the complaint, the medical centre revised its fee to $40 for each of the complainant and her son, itemized as $30 for the electronic transfer of medical records and a $10 administration fee for providing a USB flash drive. The adjudicator upholds the custodian’s revised fee in each complaint and dismisses the complaints. No order is issued.