Part X of the Child, Youth and Family Services Act: A Guide to Access and Privacy for Service Providers
Download the Part X guide and other resources
Terms used in this guide
Introduction
- Overview of the CYFSA
Does Part X of the CYFSA apply to you?
- Are you subject to other privacy legislation?
- What information does Part X apply to?
Collection, use, and disclosure of personal information
Consent and capacity
Safeguarding and managing personal information
Access to records of personal information
Correction of records
- Individual's right to correction
  - Service provider's duty to correct, and exceptions
- Service provider's response to correction requests
Offences and immunity
Definitions
FAQs
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Access to records of personal information

Individuals have a right under Part X to access their records of personal information from service providers, subject to limited exceptions. Service providers must respond to access requests within 30 calendar days and are not permitted to charge fees. In the following section, we review individuals’ access rights, exceptions, and detailed rules for how you must respond.