Part X of the Child, Youth and Family Services Act: A Guide to Access and Privacy for Service Providers
Download the Part X guide and other resources
Terms used in this guide
Introduction
- Overview of the CYFSA
Does Part X of the CYFSA apply to you?
- Are you subject to other privacy legislation?
- What information does Part X apply to?
Collection, use, and disclosure of personal information
Consent and capacity
Safeguarding and managing personal information
Access to records of personal information
Correction of records
- Individual's right to correction
  - Service provider's duty to correct, and exceptions
- Service provider's response to correction requests
Offences and immunity
Definitions
FAQs
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IPC’s broader role

In addition to resolving complaints and conducting reviews, the IPC also helps to educate service providers and all Ontarians about access and privacy laws and issues. Under the CYFSA, the IPC may also:

offer comments on a service provider’s information practices, at their request
receive representations from the public about the operation of Part X
engage in research about Part X
authorize indirect collections of personal information
provide information and public education about Part X and the IPC’s role

View our latest guidance, including frequently asked questions about Part X, and recent orders or decisions made by the IPC. We’re here to help. Email us at @email or call us at 416-326-3333 (in the Toronto area) or toll-free at 1-800-387-0073.