- Part X of the Child, Youth and Family Services Act: A Guide to Access and Privacy for Service Providers
- Download the Part X guide and other resources
- Terms used in this guide
- Introduction
- Does Part X of the CYFSA apply to you?
- Collection, use, and disclosure of personal information
- Consent and capacity
- Safeguarding and managing personal information
- Access to records of personal information
- Correction of records
- Offences and immunity
- Definitions
- FAQs
- Back to Guidance for organizations
Consent and capacity
As a service provider, you must get consent before collecting, using or disclosing personal information unless the CYFSA authorizes you to do so without consent. In this section, we explain the requirements for getting consent, the meaning of capacity to consent and the rules for substitute decision-makers.