Reporting annual statistics to the IPC

All service providers must keep track of certain statistics regarding Part X and report them annually to the IPC.¹²⁶ Reports for each calendar year will be due in March of the following year. The IPC provides an electronic form and guidance for submitting the report on our website.

The annual statistical report will ask you to provide the number of:

• access requests you received in the previous year – and the number of times you:
  • responded within 30 calendar days
  • extended the deadline to respond by up to 90 days
  • refused access to all or part of a record
  • refused the request based on each of the access exceptions (under s. 312(1))
• correction requests you received – and the number of times you:
  • responded within 30 calendar days
  • extended the deadline to respond by up to 90 days
  • refused the request based on one of the exceptions (s. 315(6), (9) or (10)),
  • received a statement of disagreement
• privacy breaches of the personal information in your custody and control, of the following types:
  • theft
  • loss
  • unauthorized use
  • unauthorized disclosure
• times personal information was used or disclosed outside the scope of your information practices