- Part X of the Child, Youth and Family Services Act: A Guide to Access and Privacy for Service Providers
- Download the Part X guide and other resources
- Terms used in this guide
- Introduction
- Does Part X of the CYFSA apply to you?
- Collection, use, and disclosure of personal information
- Consent and capacity
- Safeguarding and managing personal information
- Access to records of personal information
- Correction of records
- Offences and immunity
- Definitions
- FAQs
- Back to Guidance for organizations
IPC’s broader role
In addition to resolving complaints and conducting reviews, the IPC also helps to educate service providers and all Ontarians about access and privacy laws and issues. Under the CYFSA, the IPC may also:
- offer comments on a service provider’s information practices, at their request
- receive representations from the public about the operation of Part X
- engage in research about Part X
- authorize indirect collections of personal information
- provide information and public education about Part X and the IPC’s role
View our latest guidance, including frequently asked questions about Part X, and recent orders or decisions made by the IPC. We’re here to help. Email us at @email or call us at 416-326-3333 (in the Toronto area) or toll-free at 1-800-387-0073.