Search

Displaying 2221 - 2240 of 6837

Reporting annual statistics to the IPC

Reporting annual statistics to the IPC … All service providers must keep track of certain statistics regarding Part X and report them annually to the IPC. 126 Reports for each calendar year will be due in March of the following year. The IPC provides an electronic form and guidance for submitting …

Basic page

- Published on May 9, 2019

IPC complaint process

IPC complaint process … Any person who believes that another person has or is about to contravene Part X can file a complaint, in writing, with the IPC. Complaints about access and correction decisions must be filed within six months after the service provider refused the request (or failed to …

Basic page

- Published on May 9, 2019

The role of the Information and Privacy Commissioner

The role of the Information and Privacy Commissioner … The office of the Information and Privacy Commissioner provides oversight of Ontario’s access and privacy laws, including Part X. The commissioner is appointed by and reports to the Legislative Assembly of Ontario and is independent of the …

Basic page

- Published on May 9, 2019

Offences and immunity

Offences and immunity … In this section, you’ll find information about how the rules for privacy and access to personal information are enforced. This includes an overview of offences under Part X, protections against liability and the role of the IPC.   Offences Under Part X of the CYFSA, it is an …

Basic page

- Published on May 9, 2019

Extending the deadline

Extending the deadline … In limited circumstances, you may extend the deadline for responding to a correction request by no more than 90 calendar days. You may only extend the deadline if: responding within 30 days would unreasonably interfere with your operations or it is not reasonably practical …

Basic page

- Published on May 9, 2019

Refusing the correction request

Refusing the correction request … Your written response may indicate that you are not making some or all of the requested corrections. In this case, you must explain why you are refusing the request and must inform the individual of their rights, including the right to file a complaint with the …

Basic page

- Published on May 9, 2019

Granting the correction

Granting the correction … When you grant a correction request, you must provide written notice of how you corrected it. Correcting means: recording the correct information in the record or, if that’s not possible, by ensuring a system is in place to inform those who access the record that it is …

Basic page

- Published on May 9, 2019

Service provider’s response to correction requests

Service provider’s response to correction requests … The timelines and other rules for responding to a correction request are very similar to those for access requests. You must respond to a correction request as soon as possible, and no later than 30 calendar days after receiving the request. 118 …

Basic page

- Published on May 9, 2019

Service provider’s duty to correct, and exceptions

Service provider’s duty to correct, and exceptions … You must grant a correction request if the individual demonstrates, to your satisfaction, that the record is inaccurate or incomplete and gives you the information you need to correct the record. There are two exceptions. You are not required to …

Basic page

- Published on May 9, 2019

Individual’s right to correction

Individual’s right to correction … Individuals can request that a service provider correct a record of their personal information if they believe it is inaccurate or incomplete. 116 A substitute decision-maker may also request a correction to an individual’s record on their behalf. A correction …

Basic page

- Published on May 9, 2019

Correction of records

Correction of records … Under Part X, individuals have the right to request correction to records of their personal information, with limited exceptions. As with access requests, service providers must respond to correction requests within 30 calendar days and are not permitted to charge fees. In …

Basic page

- Published on May 9, 2019

Substitute decision-makers can request access

Substitute decision-makers can request access … A substitute decision-maker can request access to an individual’s record on their behalf. 112 For example, the custodial parent of a child under 16-years-old who is receiving services from your organization may request access to the child’s records. …

Basic page

- Published on May 9, 2019

Extending the deadline

Extending the deadline … If you plan to extend the deadline, you must give the individual written notice of the length of the extension and the reason for it — no later than 30 days after receiving the original request. In limited circumstances, a service provider may advise the individual they are …

Basic page

- Published on May 9, 2019

Refusing or declining access

Refusing or declining access … Your written response may also indicate that you are not providing access to some or all of the requested records. If you cannot locate a record after a reasonable search — or if you have concluded that the record doesn’t exist, can’t be found or that Part X doesn’t …

Basic page

- Published on May 9, 2019

Granting access

Granting access … Granting access means giving the person requesting access to a record the opportunity to examine it and, at their request, giving them a copy of it. It is not sufficient to provide a summary of the record. If it is practical to do so, you must explain the purpose and nature of the …

Basic page

- Published on May 9, 2019

Service provider’s response to access requests

Service provider’s response to access requests … You must respond to an access request as soon as possible and no later than 30 calendar days after receiving the request. When you receive an access request, you must conduct a reasonable search to locate the responsive record(s). A reasonable search …

Basic page

- Published on May 9, 2019

How are access requests made?

How are access requests made? … While you can choose to respond to verbal or informal requests for access, the request must be in writing for the procedural access rules of Part X to apply. 98 There is no requirement in the CYFSA for individuals to use a certain form or to submit the request in a …

Basic page

- Published on May 9, 2019

Is the record dedicated primarily to the provision of service to the individual?

Is the record dedicated primarily to the provision of service to the individual? … Service providers must ask themselves whether the record is dedicated primarily to the provision of service to the individual requesting access: If so, the individual has a right of access to the entire record — …

Basic page

- Published on May 9, 2019

Access exceptions

Access exceptions … There are a few exceptions to the right of access. Individuals do not have a right to access their record of personal information if: it is subject to a legal privilege restricting its disclosure to the individual another act or a court order prohibits its disclosure to the …

Basic page

- Published on May 9, 2019

Individual’s right of access

Individual’s right of access … All individuals, regardless of age, have a right to access records of their personal information in your custody or control that relate to providing them with a service. The general right of access in Part X applies to all records of personal information in the …

Basic page

- Published on May 9, 2019