Guidance documents for organizations

The Office of the Information and Privacy Commissioner publishes guidance documents to promote compliance with Ontario’s access and privacy laws. New materials are posted on an ongoing basis. If you are looking for a guidance on a topic that is not listed here, please contact us.

Showing 15 of 225 results

Title Topic Type Date
PHIPA Practice Direction #5: Collection, Use, and Disclosure Complaint Form Best Practices , Professional Guidelines , Practice Directions Download Read moreExpand
PHIPA Practice Direction #4: Access/Correction Complaint Form Best Practices , Professional Guidelines , Practice Directions Download Read moreExpand
PHIPA Practice Direction #2: Responding to a Request for Access to Personal Health Information Best Practices , Professional Guidelines , Practice Directions Download Read moreExpand
PHIPA Practice Direction #1: Clarifying Access Requests Best Practices , Professional Guidelines , Practice Directions Download Read moreExpand
PHIPA Practice Direction #3: Publicly Released Decisions Under the Personal Health Information Protection Act, 2004 Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand
Big Data and Your Privacy Rights Fact Sheets Download Read moreExpand

The emergence of big data as a tool to manage and analyze large and complex data sets offers great promise and opportunity, but also raises serious privacy challenges and considerations, especially to personal privacy. Public and health sector institutions increasingly use big data tools to improve programs and public services and ensure they are supported by better evidence.

As the oversight agency for the Freedom of Information and Protection of Privacy Act, Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act, the IPC is...

The Privacy Protective Roadmap-Issues and solutions in the context of a collaborative service delivery development: The Situation Table Webinars Read moreExpand

 

Think Before You Click Poster (8.5x14) Fact Sheets Download Read moreExpand
Think Before You Click Poster (8.5x11) Fact Sheets Download Read moreExpand
Online Educational Services: What Educators Need to Know Brochures , Professional Guidelines Download Read moreExpand
Fact Sheet: Video Surveillance Best Practices , Fact Sheets , Professional Guidelines Download Read moreExpand

This fact sheet highlights the important factors an institution must consider before implementing a video surveillance system.

Improving Access and Privacy with Records and Information Management Papers , Best Practices , Professional Guidelines Download Read moreExpand

This guidance is designed to help institutions implement better record and information management practices and enhance the public’s ability to access information.

Fact Sheet: What is Personal Information? Fact Sheets , Professional Guidelines Download Read moreExpand

This fact sheet explains the meaning of the term “personal information,” and answers frequently asked questions.

Your Business is Affected by a Freedom of Information Request: What You Should Know Fact Sheets Download Read moreExpand

This fact sheet outlines what to expect when an institution contacts you about an access request, your options for appeal, and other frequently asked questions. This document is part of a series designed to keep the public and professionals up to date with the IPC’s interpretations of access and privacy laws.

You are Affected by a Freedom of Information Request: What You Should Know Best Practices , Fact Sheets Download Read moreExpand

This fact sheet seeks to answer some of the common questions you may have about the freedom of information process. This document is part of a series designed to keep the public and professionals up to date with the IPC’s interpretations of access and privacy laws.

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