Guidance documents for organizations

The Office of the Information and Privacy Commissioner publishes guidance documents to promote compliance with Ontario’s access and privacy laws. New materials are posted on an ongoing basis. If you are looking for a guidance on a topic that is not listed here, please contact us.

Showing 15 of 225 results

Title Topic Type Date
Best Practices for Protecting Individual Privacy in Conducting Survey Research Papers , Best Practices , Professional Guidelines Download Read moreExpand

 

As governments and public sector organizations strive to become more efficient, accountable and customer focused, they frequently seek input from the public about their programs and services. One of the most cost-effective ways to accomplish this is through surveys.

While surveys can be an important tool for shaping government programs and services, they may involve the collection, retention, use, disclosure and disposal of personal information. It is important that they comply with provincial and municipal access and privacy legislation.

To help organizations meet their obligations, this...

Dispelling the Myths Under the Personal Health Information Protection Act Papers , Best Practices , Professional Guidelines Download Read moreExpand

There are many myths surrounding how information may be collected, used and disclosed under the Personal Health Information Protection Act. Working with our partners in the health care community, we have created this one-page document to dispel some of the more common myths.

[REPEALED] Practice Direction #12 - Accommodating persons with disabilities Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand
Privacy Guidelines for Municipalities Regulating Businesses Dealing in Second-hand Goods Professional Guidelines Read moreExpand

Commissioner Ann Cavoukian prepared these Guidelines to provide Ontario municipalities with a framework to meet the privacy requirements under MFIPPA.

Safeguarding Privacy on Mobile Devices Brochures , Professional Guidelines Download Read moreExpand

A brochure outlining suggested best practices for securing mobile devices (PDAs, laptops, etc.) and protecting the information carried out of the workplace on them. Steps are organized into sections: Before you Walk out of the Workplace, While you are Out and When You have Completed Your Work. Includes a checklist and list of IPC resources.

Mediation Best Practices for Institutions Best Practices Download Read moreExpand
Mediation Tips for Institutions Best Practices , Professional Guidelines Download Read moreExpand
Mediation checklist Best Practices , Professional Guidelines Download Read moreExpand
[SUPERSEDED] Practice Direction #1 - Providing records to the IPC during an appeal Practice Directions Download Read moreExpand

Practice Direction #1 - Providing records to the IPC during an appeal

[REPEALED] Practice Direction #10 - Appeal fees Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand

Practice Direction #10 - Appeal fees

[REPEALED] Practice Direction #11 - Appeal Form Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand
[REPEALED] Practice Direction #8 - Reasonable Search Appeals and Fee Appeals Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand
[SUPERSEDED] Practice Direction #6 - Affidavit and other evidence Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand
[SUPERSEDED] Practice Direction #5 - Guidelines for institutions in making representations Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand
[REPEALED] Practice Direction #4 - Guidelines for parties whose commercial or business information is at issue in an appeal Best Practices , Practice Directions , Professional Guidelines Download Read moreExpand
Help us improve our website. Was this page helpful?
When information is not found

Note:

  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.