All Guidance and Resources

This document was thoroughly reviewed and updated in August, 2015, introducing clear and easy to understand gender-neutral language.

As governments and public sector organizations strive to become more efficient, accountable and customer focused, they frequently seek input from the public about their programs and services. One of the most cost-effective ways to accomplish this is through surveys.

While surveys can be an important tool for shaping government programs and services, they may involve the collection, retention, use, disclosure and disposal of personal information. It is important that they comply with provincial and municipal access and privacy legislation.

To help organizations meet their obligations, this...

There are many myths surrounding how information may be collected, used and disclosed under the Personal Health Information Protection Act. Working with our partners in the health care community, we have created this one-page document to dispel some of the more common myths.

Commissioner Ann Cavoukian prepared these Guidelines to provide Ontario municipalities with a framework to meet the privacy requirements under MFIPPA.

A brochure outlining suggested best practices for securing mobile devices (PDAs, laptops, etc.) and protecting the information carried out of the workplace on them. Steps are organized into sections: Before you Walk out of the Workplace, While you are Out and When You have Completed Your Work. Includes a checklist and list of IPC resources.

Practice Direction #1 - Providing records to the IPC during an appeal

Practice Direction #10 - Appeal fees