All Guidance and Resources

Many institutions turn to video surveillance to help them fulfil their obligations to protect the safety of individuals and the security of their equipment and property. Video footage captured by cameras is regularly used to assist in the investigation of wrongdoing. However, the use of these surveillance technologies can put individuals’ privacy at risk. Therefore, it is important to carefully consider both whether it is appropriate to install video surveillance and how it is used.

This publication brings together our previous guidance on video surveillance and responds to new issues and...

Proactive disclosure of procurement records strengthens clarity and accountability around government spending. It can also provide tangible benefits to institutions by reducing the number of procurement-related freedom of information requests, appeals and associated costs.

This resource details the benefits of proactive disclosure and offers tips on designing and implementing a transparent procurement process, while still protecting confidentiality where appropriate.

This document was thoroughly reviewed and updated in August, 2015, introducing clear and easy to understand gender-neutral language.

As governments and public sector organizations strive to become more efficient, accountable and customer focused, they frequently seek input from the public about their programs and services. One of the most cost-effective ways to accomplish this is through surveys.

While surveys can be an important tool for shaping government programs and services, they may involve the collection, retention, use, disclosure and disposal of personal information. It is important that they comply with provincial and municipal access and privacy legislation.

To help organizations meet their obligations, this...

There are many myths surrounding how information may be collected, used and disclosed under the Personal Health Information Protection Act. Working with our partners in the health care community, we have created this one-page document to dispel some of the more common myths.

Commissioner Ann Cavoukian prepared these Guidelines to provide Ontario municipalities with a framework to meet the privacy requirements under MFIPPA.

A brochure outlining suggested best practices for securing mobile devices (PDAs, laptops, etc.) and protecting the information carried out of the workplace on them. Steps are organized into sections: Before you Walk out of the Workplace, While you are Out and When You have Completed Your Work. Includes a checklist and list of IPC resources.

Practice Direction #1 - Providing records to the IPC during an appeal

Practice Direction #10 - Appeal fees