Statistics | Information and Privacy Commissioner of Ontario

Statistical Highlights

2023 Statistical Report full statistics for 2023

Overall opened files 2019-2023

Year	FIPPA	MFIPPA	PHIPA	CYFSA	Total
2019	732	1,047	1,035		2,814
2020	923	768	926	151	2,768
2021	736	1,029	993	165	2,923
2022	682	916	884	92	2,574
2023	844	1121	1047	137	3,149

Overall closed files 2019-2023

Year	FIPPA	MFIPPA	PHIPA	CYFSA	Total
2019	743	947	1,002		2,692
2020	771	569	624	55	2,019
2021	708	1,021	1,079	168	2,976
2022	731	1,066	965	95	2,857
2023	763	1087	988	129	2,967

Average duration (in months) to process and close a file 2019-2023

Year	Access appeals	Privacy files
2019	9.2	4.6
2020	10.9	7.8
2021	12.0	7.3
2022	12.5	8.1
2023	10.7	5.9

Access appeals opened 2023

	Provincial	698
	Municipal	868

Access appeals resolved by stage 2023

	Mediation	835
	Adjudication	374
	Early resolution	232

Issues in access appeals opened in 2023

Issues	Total
Exemptions	756
Deemed refusal	177
Reasonable search	164
Third party appeals	159
Act does not apply	108
Other	202

Provincial access appeals opened/closed 2019 – 2023

Year	Opened	Closed
2019	568	580
2020	815	691
2021	615	579
2022	561	575
2023	698	628

Municipal access appeals opened/closed 2019 – 2023

Year	Opened	Closed
2019	853	762
2020	579	445
2021	791	777
2022	697	772
2023	868	813

Outcome of access appeals closed by order in 2023*

	Head's decision upheld	163
	Head's decision partially upheld	72
	Head's decision not upheld	38
	Perform a duty	12
	Dismissal after representations	2
	No review	1
	Other	3

* Does not include files that were resolved, abandoned, withdrawn, or dismissed without an inquiry during adjudication

Provincial privacy complaints and self-reported breaches opened/closed 2019–2023

Year	Opened	Closed
2019	164	162
2020	113	80
2021	121	129
2022	121	156
2023	146	135

Municipal privacy complaints and self-reported breaches opened/closed 2019–2023

Year	Opened	Closed
2019	196	186
2020	195	124
2021	238	244
2022	219	294
2023	252	274

Privacy complaints closed by type of resolution 2023

	Screened Out	141
	Resolved	64
	Withdrawn	5
	Abandoned	2

Self-reported health privacy breaches by cause 2019 - 2023

	2019	2020	2021	2022	2023
Snooping	104	106	112	143	197
Misdirected or lost personal information	236	216	177	163	162
General unauthorized collection, use, disclosure	119	125	170	122	127
Cyberattack*	21	22	32	29	66
Stolen personal information	41	32	31	33	33
Lost or stolen mobile devices	20	12	9	0	3
Unsecured records	20	14	4	3	2
Other	3	0	0	0	0

Types of health files opened 2019 to 2023

Types of health files opened	2019	2020	2021	2022	2023
Reported breach	564	527	535	492	590
Access/correction complaint	282	191	205	180	218
Collection/use/disclosure complaint	140	179	199	163	192
IPC-initiated collection/use/disclosure complaint	52	42	41	30	47
Total	1038	939	980	865	1047

Outcome of health files closed 2019 - 2023

	2019	2020	2021	2022	2023
Resolved	776	452	806	745	730
Screened out	116	50	95	75	114
Withdrawn	65	43	87	67	65
Abandoned	21	29	59	58	41
Order/decision issued	28	52	32	20	32
Dismissed without order/decision	2	2	0	0	6

CYFA self-reported privacy breaches by cause 2023

	Misdirected or lost personal information	34
	General unauthorized collection/use/ disclosure	11
	Snooping	10
	Stolen personal information	6
	Cyberattack	1

CYFSA files opened by issue 2023

	Reported breach	62
	Access/correction complaint	47
	Collection/use/disclosure complaint	27
	IPC-initiated collection/use/disclosure complaint	1

Outcome of CYFSA files closed 2023

	Resolved	91
	Screened out	18
	Withdrawn	8
	Order/decision issued	7
	Abandoned	5

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