What happens if I find out my personal information has been lost, stolen, viewed or shared without my permission?

Your service provider needs to let you know if information they have about you has been lost, shared, stolen or viewed when it shouldn’t be. They need to write down what happened, what they are doing to fix the problem, and who to contact if you have questions. They also need to tell you how you can file a privacy complaint with our office.

Help us improve our website. Was this page helpful?
When information is not found

Note:

  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.