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PO-4479

PO-4479 … The appellant made a request under the Act to the Toronto Metropolitan University (the university) for access to records relating to a complaint made against him under the university’s Sexual Violence Policy. The university took the position that the records are excluded from the scope of …

Decisions

- Published on February 23, 2024

PO-4480

PO-4480 … Metrolinx received a request under the Act for a track audit report that they received from a private company. Metrolinx denied access to the report under sections 17(1) (third party information) and 18(1) (economic and other interests) of the Act. The appellant appealed the decision to …

Decisions

- Published on February 23, 2024

HO-013

HO-013 … Rouge Valley Health System (the Hospital) reported two separate breaches of patient privacy involving allegations that Hospital employees used and/or disclosed the personal health information of mothers for the purposes of selling or marketing RESPs.  This Order finds that personal health …

Decisions

- Published on February 23, 2024

HO-12

HO-12 … Through their agent and substitute decision-maker the complainants sought access to their records of personal health information from Dynamic Foot Care and Therapy Inc. This order determines that Dynamic Foot Care and Therapy Inc. is deemed to have refused the complainants’ request for …

Decisions

- Published on February 23, 2024

PHIPA DECISION 106

PHIPA DECISION 106 … In this final decision, the adjudicator upholds the reasonableness of the search conducted by the hospital in response to PHIPA Decision 101. As the only remaining issue for determination in the complaint is now resolved, this complaint is dismissed. … PHIPA DECISION …

Decisions

- Published on February 23, 2024

PHIPA DECISION 123

PHIPA DECISION 123 … The complainant requested the video recordings of events leading up to, and including, his restraint and placement in a seclusion room by staff at Waypoint Centre for Mental Health Care (the hospital). The hospital denied the complainant access to the responsive records under …

Decisions

- Published on February 23, 2024

PHIPA DECISION 129

PHIPA DECISION 129 … A father filed a complaint against a counselling centre’s decision to deny him access to records containing the personal health information (PHI) of his three children. In this decision, the adjudicator finds that the father does not have an independent right of access to his …

Decisions

- Published on February 23, 2024

PHIPA DECISION 142

PHIPA DECISION 142 … The appellant, on behalf of her brother, made an access request to UHN for a copy of security video footage relating to an incident involving her brother at a rehabilitation hospital. She did not seek the images of other patients or visitors. UHN issued a decision to release …

Decisions

- Published on February 23, 2024

PHIPA DECISION 143

PHIPA DECISION 143 … The complainant sought access under the Personal Health Information Protection Act, 2004 to her chart, and that of her son, from the respondent medical centre, for the purpose of transferring the charts to their physician’s new practice. The complainant took issue with the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 144

PHIPA DECISION 144 … This decision finds that The Ottawa Hospital failed to take reasonable steps to implement the complainant’s lock-box request from October 2016 to June 2019 and, as a result, certain hospital caregivers used the complainant’s personal health information without consent or other …

Decisions

- Published on February 23, 2024

PHIPA DECISION 145

PHIPA DECISION 145 … The complainant sought access to her records of personal health information from Dr. Robert Samuel Crozier (the custodian). This decision determines that the custodian is deemed to have refused the complainant’s request for access. The custodian is ordered to provide a response …

Decisions

- Published on February 23, 2024

PHIPA DECISION 146

PHIPA DECISION 146 … This reconsideration order dismisses the complainant’s request for reconsideration of PHIPA Decision 126. In that decision, the adjudicator found that the respondent is a health information custodian within the meaning of the Personal Health Information Protection Act, 2004 in …

Decisions

- Published on February 23, 2024

PHIPA DECISION 147

PHIPA DECISION 147 … This investigation file was opened after a public hospital contacted the Office of the Information and Privacy Commissioner/Ontario to report a privacy breach under the Personal Health Information Protection Act, 2004. The hospital advised that a patient had made a complaint, …

Decisions

- Published on February 23, 2024

PHIPA DECISION 148

PHIPA DECISION 148 … The complainant requested reconsideration of PHIPA Decision 144, on the basis that it contains errors of fact and jurisdictional defects. In this decision, the adjudicator partially upholds the request for reconsideration, finding that she omitted to fully address an allegation …

Decisions

- Published on February 23, 2024

PHIPA DECISION 149

PHIPA DECISION 149 … A father filed a complaint to the IPC against a counselling centre’s decision to deny him access to records containing the personal health information (PHI) of his three children. In PHIPA Decision 129, the adjudicator found that the father does not have an independent right of …

Decisions

- Published on February 23, 2024

PHIPA DECISION 150

PHIPA DECISION 150 … This decision deals with the issues of access to records of personal health information, and reasonable search. The access request, made to Hamilton Health Sciences, was for psychological testing data relating to the complainant. In this decision, the adjudicator finds that the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 151

PHIPA DECISION 151 … The office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) against a medical clinic (the Clinic). The complaint involved a second incident in which a physician working at the Clinic …

Decisions

- Published on February 23, 2024

PHIPA DECISION 152

PHIPA DECISION 152 … The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about a public hospital (the hospital)’s redaction of its employees’ names from an audit of a patient’s health records. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 153

PHIPA DECISION 153 … The hospital reported three privacy breaches to the Information and Privacy Commissioner of Ontario (IPC). Despite efforts at the intake and investigation stages of the IPC’s process to obtain complete and clear information about the breaches, the IPC was not satisfied with the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 154

PHIPA DECISION 154 … The complainant, an employee of the hospital, complained about the hospital’s handling of information in her file in the hospital’s Occupational Health Services (OHS) department. The complainant’s OHS file contains identifying information about her, including medical …

Decisions

- Published on February 23, 2024