What rights do individuals have to access their records?

All individuals, regardless of age, have a right to access records of their personal information from child and family service providers that relate to services they received under the CYFSA.

There are a few exceptions to the right of access. For example, individuals do not have a right to access their information if a court order prevents release of the records or they contain legal advice.

If a record is dedicated primarily to providing services to the individual requesting access, they have a right to the entire record — subject to the exceptions in the act — even if it contains information about other individuals and other matters. If it’s not dedicated primarily to providing services to the requester, they only have a right to access their own personal information in the record.

Learn more about access rights