Collection
Health Information and Privacy
Date
File Numbers
HA22-00057
Adjudicators
Katherine Ball
Decision Type
Decision
Applicable Legislation
PHIPA - 53
PHIPA - 54
The complainant sought a copy of specific letter sent from his former doctor upon the transfer of his care to the custodian. The custodian conducted multiple searches and did not locate the specified letter. The complainant was not satisfied with the custodian’s response and filed a complaint to the IPC challenging the reasonableness of the custodian’s searches. In this decision, the adjudicator finds the custodian’s searches reasonable and dismisses the complaint.