Collection
Privacy Reports
Date
File Numbers
PI10-3
PC10-42
PC10-36
Decision Type
Privacy Complaint Report
Applicable Legislation
FIPPA
FIPPA - 2(1)
FIPPA - 42
FIPPA - Regulation 460 s. 4(1)
• Fraudulent driver's licence address changes on the ServiceOntario website.
• Section 2(1) (personal information) The records contained personal information.
• Section 42 (disclosure) The disclosure of the personal information was not in accordance with the Act.
• Section 4(1) of O.R. 460 (Security) MGS did not have reasonable security measures in place.
• Recommendations:
1. Continue to develop long-term solutions for online authentication.
2. Develop measures to better detect and report on suspicious changes of address.