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LifeLabs agrees to comply with privacy commissioners’ orders, but challenges release of investigation report

TORONTO – Wednesday, July 29, 2020 –On June 25, the Information and Privacy Commissioners of Ontario and British Columbia issued a joint investigation report into the company’s 2019 privacy breach involving millions of its customers. LifeLabs has since confirmed that they will comply with all of the...

News Release

- Published on Jul 29, 2020

Ontario IPC and BC OIPC find LifeLabs failed to protect personal information in 2019 breach

Canadian laboratory testing company found in violation of privacy laws TORONTO – Thursday, June 25, 2020 – A joint investigation by the Information and Privacy Commissioners of Ontario and BC has found that LifeLabs failed to protect the personal health information of millions of Canadians resulting...
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News Release

- Published on Jun 25, 2020

Information and Privacy Commissioner Calls for New Privacy Law in Ontario

TORONTO, ON (May 28, 2020) – The privacy of Ontarians is at risk in the face of new and emerging technologies unless the government works to modernize its privacy laws. In the final annual report of his five-year term, released today, Ontario’s Information and Privacy Commissioner, Brian Beamish, is...

News Release

- Published on May 28, 2020

Supporting public health, building public trust: Privacy principles for contact tracing and similar apps

Joint Statement by Federal, Provincial and Territorial Privacy Commissioners [1] May 7, 2020 The safety and security of Canadians is of grave concern in the current COVID-19 health crisis. The urgency of limiting the spread of the virus is a significant challenge for government and public health...
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News Release

- Published on May 7, 2020

Impact of COVID-19

Updated: May 31, 2021 Notice to the Public To protect our employees’ health and do our part to slow community transmission of the COVID-19 virus, the IPC’s offices have been physically closed since March 16, 2020. Over the past year, our staff has transitioned to working remotely. During the time it...

News Release

- Published on Mar 16, 2020

IPC Office Closure during COVID-19 Outbreak

As a precautionary measure to keep the public and all IPC staff safe during the COVID-19 outbreak, the Office of the Information and Privacy Commissioner of Ontario is closed as of Monday, March 16. A limited number of staff will provide essential services until our office reopens. We will continue...

News Release

- Published on Mar 16, 2020

Backgrounder on LifeLabs Privacy Breach December 17, 2019

LifeLabs Privacy Breach December 17, 2019 Backgrounder When were you notified of the breach? On November 1, LifeLabs notified both the Office of the Information and Privacy Commissioner of Ontario and the Information and Privacy Commissioner for British Columbia that, through their cybersecurity...

News Release

- Published on Dec 17, 2019

Statement from the Office of the Information and Privacy Commissioner of Ontario and the Office of the Information and Privacy Commissioner for British Columbia on LifeLabs Privacy Breach

Statement from the Office of the Information and Privacy Commissioner of Ontario and the Office of the Information and Privacy Commissioner for British Columbia on LifeLabs Privacy Breach Commissioners investigating cyberattack affecting health care information of millions of customers TORONTO –...

News Release

- Published on Dec 17, 2019

Notice of Resolution for HR18-337 – Hawkesbury and District General Hospital

On May 16, 2018, the Hawkesbury and District General Hospital received a complaint, advising that a clerk within the Physiotherapy and Mental Health Departments had accessed the personal health information of patients without authorization. The Chief Privacy Officer of the hospital conducted a...

News Release

- Published on Sep 17, 2019

Privacy Commissioner’s Office Concludes Investigation into Privacy Breach at Ministry of Children, Community and Social Services

Notice of Resolution for PR18-00067 – Ministry of Children, Community and Social Services On December 24, 2018, the Ministry of Children, Community and Social Services (MCCSS) was notified by an individual that there had been a privacy breach involving clients of the Ontario Disability Support...

News Release

- Published on Jul 19, 2019

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