Collection
Access to Information Orders
Date
File Numbers
PA23-00100
Adjudicators
Stella Ball
Decision Type
Order
Applicable Legislation
FIPPA - 57(1)(a)
FIPPA - 57(1)(b)
The appellant asked the hospital for seven years of patient satisfaction survey results and other data. The hospital granted the appellant complete access to most of the requested records. For the written patient comments in the records, the hospital estimated a fee of $967.50 to redact personal health information from the records before releasing them to the appellant. The appellant asked the hospital to reduce or waive the fee. The hospital reduced the fee by 50% to $483.75, but the appellant remained dissatisfied with the fee estimate.
In this order, the adjudicator does not uphold the hospital’s fee estimate. She orders the hospital to reduce its fee to $150.