PHIPA DECISION 269

A requester asked the hospital for video surveillance footage after his visit to the hospital. The hospital found several hours of video footage, but stated that some of the requested footage had been deleted in accordance with its retention policy. The requester complained about the hospital’s response to the IPC, stating that it had improperly deleted the footage. The fee the hospital was charging for the footage, and the hospital refusing a fee waiver, was also disputed in the complaint.
In this decision, the adjudicator finds that the hospital did not improperly delete the video footage, and he upholds the hospital’s fee and denial of a fee waiver. He dismisses the complaint.