What do I need to tell the public about my organization’s information practices?

All service providers must have a publicly-available written statement about their information practices. This could be included on your website or on posters or brochures in your workplace.

Your public statement must include an easy-to-understand description of:

  • your information policies and practices, and privacy safeguards
  • how to access or request correction of a record of personal information
  • how to contact your organization
  • your organization’s complaint processes and how to file a complaint with the IPC

Learn more about the statement of information practices.

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