- Guidance for Organizations
-
Access to information
- Open government
- Responding to access requests
- Appeals
- Annual Statistical Reporting FAQ
- Interpretation bulletins
- Tribunal and Dispute Resolution Division policies
- Code of Procedure
- Part X of the Child, Youth and Family Services Act: A Guide to Access and Privacy for Service Providers
- CYFSA FAQ: Information for service providers
- Protection of privacy
- Health privacy
- Policy Consultations
Appeals
Under the Freedom of Information and Protection of Privacy Act and Municipal Freedom of Information and Protection of Privacy Act, people have a right of access to government information and the right to file an appeal with our office if a freedom of information request is refused.
There are a number of reasons why someone would file an appeal, ranging from a simple denial of access to disagreeing with an extension period above the standard 30 days. It is important to understand however that both acts contain exemptions that allow institutions to deny access to certain information such as a vendor’s proprietary information or an individual’s personal information.
People have the right to ask a public institution to correct their personal information where they believe there is an error or omission, as well as informing all persons to whom the information has been disclosed. If an institution refuses their request, they may ask for a statement of disagreement to be attached to the information and/or file an appeal with our office.