Updated FAQs on Health Cards and Health Numbers

Health cards are important pieces of ID, commonly requested by a variety of individuals and organizations, not just health information custodians. However, Ontarians may not be aware of their rights and responsibilities when requiring, requesting, using and disclosing this personal information.

We’ve updated our existing frequently asked questions on health cards and health numbers in order to clarify who may collect, use or disclose health numbers for health care purposes, as well as the use of health cards as a proof of identity. The revised guidance answers these questions:

• Who may require individuals to produce their health cards?
• Who may collect, use or disclose health numbers and under what circumstances?
• Who may ask individuals to provide their health cards or health numbers?
• Can health cards serve as proof of identity?
• What should you consider before asking individuals to provide a health card or health number?

Health information custodians or members of the public who have other questions or concerns related to health cards or numbers should contact our office.