Commissioner's Blog

Dive into Commissioner Kosseim’s insightful blogs covering privacy, access, cyber safety, and beyond. Stay informed and explore the latest insights.

Updated FAQs on Health Cards and Health Numbers

Health cards are important pieces of ID, commonly requested by a variety of individuals and organizations, not just health information custodians. However, Ontarians may not be aware of their rights and responsibilities when requiring, requesting, using and disclosing this personal information.

We’ve updated our existing frequently asked questions on health cards and health numbers in order to clarify who may collect, use or disclose health numbers for health care purposes, as well as the use of health cards as a proof of identity. The revised guidance answers these questions:

  • Who may require individuals to produce their health cards?
  • Who may collect, use or disclose health numbers and under what circumstances?
  • Who may ask individuals to provide their health cards or health numbers?
  • Can health cards serve as proof of identity?
  • What should you consider before asking individuals to provide a health card or health number?

Health information custodians or members of the public who have other questions or concerns related to health cards or numbers should contact our office.

Media Contact

For a quick response, kindly e-mail or phone us with details of your request such as media outlet, topic, and deadline:

Email: @email
Telephone: 416-326-3965

Contact Us

Social Media

The IPC maintains channels on LinkedIn, X (formerly Twitter), YouTube and Instagram in its efforts to communicate to Ontarians and others interested in privacy, access and related issues.

Our Social Media Policy

Help us improve our website. Was this page helpful?
When information is not found

Note:

  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.