Report a privacy breach at your organization

For use by the following organizations reporting a theft, loss or unauthorized use or disclosure (or unauthorized collection by means of the EHR) of personal information or personal health information (as applicable) to the Information and Privacy Commissioner of Ontario (IPC):

  • Health information custodians and coroners under the Personal Health Information Protection Act, 2004
  • Institutions under the Freedom of Information and Protection of Privacy Act or the Municipal Freedom of Information and Protection of Privacy Act
  • Child and family service providers under the Child, Youth and Family Services Act, 2017

Important Note: Do not include any personal information or personal health information with this form.

The IPC recognizes that the investigation, containment, and remediation of this privacy breach may not be complete at the time this form is submitted. Please provide as much of the requested information as is presently known.

The IPC may request additional information after reviewing this form.

Type of organization: (required)

Please describe the circumstances of the privacy breach, including

  • What happened?
  • Describe how personal information/personal health information (as applicable) came to be stolen or lost or used or disclosed without authority (or collected without authority by means of the EHR)
  • Date (or date range) of theft(s), loss(es) or unauthorized use(s) or disclosure(s) (or unauthorized collection(s) by means of the EHR) of personal information /personal health information
  • Date privacy breach was discovered by the reporting organization
  • How this privacy breach was discovered by the reporting organization
  • Were other organizations (health information custodians/service providers/institutions) involved in this privacy breach? Please explain.
  • Describe the nature of the personal information /personal health information that was stolen or lost or used or disclosed without authority (or collected without authority by means of the EHR)
  • The number of individuals whose personal information /personal health information was stolen or lost or used or disclosed without authority (or collected without authority by means of the EHR)
     
Please describe the steps that have been taken to contain the privacy breach, the date that such steps were taken, and the outcome of these steps (including whether these steps were successful in containing the privacy breach).
Notification (required)

Were the individuals whose personal information or personal health information was stolen or lost or used or disclosed (or collected without authority by means of the EHR) without authority notified of this privacy breach?
 

Investigation/Remediation
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Option 1:   Send this now

Option 2:   

Print the form and email to: @email 

or mail to:
Registrar
Information and Privacy Commissioner of Ontario
1400-2 Bloor Street East
Toronto, Ontario
M4W 1A8

What happens next? Someone from our intake team will contact you to discuss your breach report.

Find out more about managing privacy breaches.
You can also contact our office by email at @email, by phone at 416-326-3333, toll-free at 1-800-387-0073 if you have questions.

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Note:

  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.