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I received an access request — how should I respond?

I received an access request — how should I respond? … Child and family service providers must respond to access requests within 30 calendar days   and cannot charge fees. In limited cases, you may extend the deadline for a full response by up to 90 days. If you plan to extend the deadline, you …

CYFSA FAQ

- Published on May 14, 2019

What rights do individuals have to access their records?

What rights do individuals have to access their records? … All individuals, regardless of age, have a right to access records of their personal information from child and family service providers that relate to services they received under the CYFSA. There are a few exceptions to the right of …

CYFSA FAQ

- Published on May 14, 2019

Who can make decisions about personal information on behalf of individuals?

Who can make decisions about personal information on behalf of individuals? … Substitute decision-makers can consent on behalf of an individual to the collection, use or disclosure of the individual’s personal information. They can also give instructions and make requests, including access …

CYFSA FAQ

- Published on May 14, 2019

How do I get consent?

How do I get consent? … Child and family service providers must get consent before collecting, using or disclosing personal information — except in certain cases permitted by the act. Consent to collect, use or disclose personal information must: be given by the individual — or their substitute …

CYFSA FAQ

- Published on May 14, 2019

When can I collect, use and disclose personal information?

When can I collect, use and disclose personal information? … As a service provider, you must have an individual’s consent to collect, use or disclose personal information — except in certain cases permitted by the act. Even when you have consent, there are limits on when and how much personal …

CYFSA FAQ

- Published on May 14, 2019

What kinds of records are covered by Part X?

What kinds of records are covered by Part X? … Part X applies to personal information held by child and family service providers. If a record contains no information about an identifiable individual, Part X does not apply. The personal information must relate to a service provided or funded under …

CYFSA FAQ

- Published on May 14, 2019