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Toronto Public Library cyberattack: A wake-up call for stronger security

Toronto Public Library cyberattack: A wake-up call for stronger security … Case of Note: File MR23-00112  Background In November 2023, the Toronto Public Library (TPL) reported a cybersecurity breach to the Office of the Information and Privacy Commissioner of Ontario (IPC). The breach, which …

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- Published on March 14, 2025

Ensuring secure disposal of health records: Out of sight is not out of mind!

Ensuring secure disposal of health records: Out of sight is not out of mind! … Case of Note:  PHIPA Decision 266 Background A complaint was brought to the Information and Privacy Commissioner of Ontario (IPC) alleging that a health clinic had failed to securely dispose of records of personal health …

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- Published on February 10, 2025

Joint Investigation into LifeLabs Data Breach

Joint Investigation into LifeLabs Data Breach … The joint investigation report concerning the 2019 cyberattack on LifeLabs’ computer systems was completed in June 2020. The Ontario Court of Appeal recently dismissed LifeLabs’ bid to block public release of the report. … Joint Investigation into …

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- Published on November 25, 2024

Reported Breach HR23-00282

Reported Breach HR23-00282 … A prescribed person under the Personal Health Information Protection Act reported a breach to the IPC regarding a cyberattack that involved the unauthorized copying of approximately 3.4 million individuals’ personal health information from the prescribed person’s secure …

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- Published on August 14, 2024

Ransomware reality: Case study in health care cybersecurity and recovery

Ransomware reality: Case study in health care cybersecurity and recovery … Unfortunately, ransomware attacks are not an uncommon occurrence, especially in this era of rapidly advancing technologies. Bad actors use ransomware attacks to extract money and cause harm to others. As these types of …

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- Published on July 18, 2024

Cyberattack response: Duty to notify individuals under PHIPA and CYFSA

Cyberattack response: Duty to notify individuals under PHIPA and CYFSA … Background The following decisions involved different cyberattacks against four different organizations. Three involved health information custodians (HICs) subject to the Personal Health Information Protection Act (PHIPA), …

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- Published on August 2, 2024

Ransomware reality: Case study in health care cybersecurity and recovery

Ransomware reality: Case study in health care cybersecurity and recovery … Case of Note: PHIPA Decision 249 Introduction Unfortunately, ransomware attacks are not an uncommon occurrence, especially in this era of rapidly advancing technologies. Bad actors use ransomware attacks to extract money and …

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- Published on July 18, 2024

Special Reports

Special Reports … Special Reports …

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- Published on May 10, 2024

Investigation into Records Management Practices at TO2015

Investigation into Records Management Practices at TO2015 … Full report on the Commissioner's investigation into the records management practices of the Toronto Organizing Committee for the 2015 Pan American and Parapan American Games (TO2015). … Investigation into Records Management Practices at …

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- Published on September 29, 2016