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Toronto Public Library cyberattack: A wake-up call for stronger security

Toronto Public Library cyberattack: A wake-up call for stronger security … Case of Note: File MR23-00112  Background In November 2023, the Toronto Public Library (TPL) reported a cybersecurity breach to the Office of the Information and Privacy Commissioner of Ontario (IPC). The breach, which …

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- Published on March 14, 2025

Ensuring secure disposal of health records: Out of sight is not out of mind!

Ensuring secure disposal of health records: Out of sight is not out of mind! … Case of Note:  PHIPA Decision 266 Background A complaint was brought to the Information and Privacy Commissioner of Ontario (IPC) alleging that a health clinic had failed to securely dispose of records of personal health …

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- Published on February 10, 2025

Reported Breach HR23-00282

Reported Breach HR23-00282 … A prescribed person under the Personal Health Information Protection Act reported a breach to the IPC regarding a cyberattack that involved the unauthorized copying of approximately 3.4 million individuals’ personal health information from the prescribed person’s secure …

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- Published on August 14, 2024

Ransomware reality: Case study in health care cybersecurity and recovery

Ransomware reality: Case study in health care cybersecurity and recovery … Unfortunately, ransomware attacks are not an uncommon occurrence, especially in this era of rapidly advancing technologies. Bad actors use ransomware attacks to extract money and cause harm to others. As these types of …

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- Published on July 18, 2024

Practice Direction #13 - Expedited Processes

Practice Direction #13 - Expedited Processes … Practice Direction 13 outlines the IPC’s new expedited process to resolve certain access appeals and complaints more quickly, so parties can get to resolution sooner. This new practice direction falls under the IPC's code of procedure for access to …

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- Published on July 9, 2024

IPC launches new expedited process

IPC launches new expedited process … The IPC has launched a new expedited process to resolve certain access appeals and complaints more quickly, so parties can get to resolution sooner. The expedited process applies to certain types of access to information appeals under the Freedom of Information …

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- Published on July 9, 2024

Cyberattack response: Duty to notify individuals under PHIPA and CYFSA

Cyberattack response: Duty to notify individuals under PHIPA and CYFSA … Background The following decisions involved different cyberattacks against four different organizations. Three involved health information custodians (HICs) subject to the Personal Health Information Protection Act (PHIPA), …

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- Published on August 2, 2024

Ransomware reality: Case study in health care cybersecurity and recovery

Ransomware reality: Case study in health care cybersecurity and recovery … Case of Note: PHIPA Decision 249 Introduction Unfortunately, ransomware attacks are not an uncommon occurrence, especially in this era of rapidly advancing technologies. Bad actors use ransomware attacks to extract money and …

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- Published on July 18, 2024

Notice of change to PHIPA Practice Direction #3

Notice of change to PHIPA Practice Direction #3 … Document Updated: A change to PHIPA Practice Direction #3 took effect on October 10, 2023. Learn more As of  October 10, 2023 , the IPC may publish PHIPA decisions at any stage of dispute resolution, including early resolution, investigation, and …

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- Published on September 6, 2023

How to Protect Against Ransomware

How to Protect Against Ransomware … This fact sheet from the IPC discusses how ransomware has become an increasingly dangerous threat to the security of electronic records and provides guidance on how public institutions and healthcare organizations can protect themselves against it. … How to …

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- Published on October 13, 2022