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PHIPA DECISION 191

PHIPA DECISION 191 … The complainant submitted a request for access to all records relating to the death of her husband, who was admitted to the hospital during the COVID-19 pandemic. The hospital conducted two searches and granted the complainant access to the roughly 800 pages of records that it …

Decisions

- Published on February 23, 2024

PHIPA DECISION 192

PHIPA DECISION 192 … An affected person in an IPC complaint file made a procedural request that the IPC disclose to him a number of documents, including records of the complainant’s personal health information, in order to participate in the IPC’s review of the complaint under the Personal Health …

Decisions

- Published on February 23, 2024

PHIPA DECISION 193

PHIPA DECISION 193 … Under the Personal Health Information Protection Act, 2004 (PHIPA), the complainant requested that corrections be made to a consultation note documenting her visit to the London Health Sciences Centre (the hospital). Among other reasons, the complainant asserts that statements …

Decisions

- Published on February 23, 2024

PHIPA DECISION 194

PHIPA DECISION 194 … An individual submitted a request under the Personal Health Information Protection Act (PHIPA or the Act) to the Region of Peel (the custodian) for access to an investigation report (the report) resulting from his complaint to the Professional Standards Department of Peel …

Decisions

- Published on February 23, 2024

PHIPA DECISION 195

PHIPA DECISION 195 … The complainant submitted a correction request under the Personal Health Information Protection of Privacy Act to a physician requesting the removal of notations related to the status of her mental health. The physician denied the complainant’s request citing sections 55(8) and …

Decisions

- Published on February 23, 2024

PHIPA Decision 196

PHIPA Decision 196 … The complainant submitted a correction request under the Personal Health Information Protection Act to the hospital to correct his medical history information found in his electronic medical record. The hospital denied the complainant’s request citing sections 55(8) and 55(9). …

Decisions

- Published on February 23, 2024

PHIPA DECISION 197

PHIPA DECISION 197 … Under the Personal Health Information Protection of Privacy Act, 2004 (PHIPA) the complainant submitted a correction request to the William Osler Health System – Peel Memorial Centre (the custodian) requesting that notes made in her medical record indicating that she had a …

Decisions

- Published on February 23, 2024

PHIPA DECISION 198

PHIPA DECISION 198 … The complainant alleged that the physician disclosed more of his personal health information than necessary to the Workplace Safety and Insurance Board, in contravention of the Personal Health Information Protection Act (PHIPA). In this decision, the adjudicator finds that the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 199

PHIPA DECISION 199 … This decision addresses a request under the Personal Health Information and Protection of Privacy Act (PHIPA) made to the Queensway Carleton Hospital (the hospital) for the personal health information of a patient, the complainant’s son. The request was for the complainant’s …

Decisions

- Published on February 23, 2024

PHIPA DECISION 200

PHIPA DECISION 200 … The complainant requested from St. Joseph’s Healthcare Hamilton (the hospital) access to a complete copy of his file for a specified time period. The hospital initially denied the request in full, relying on sections 52(1)(e)(i) (harm to the requester or others) and …

Decisions

- Published on February 23, 2024

PHIPA DECISION 201

PHIPA DECISION 201 … This reconsideration decision addresses the complainant’s request to reconsider PHIPA Decision 141, in which the adjudicator found that the hospital conducted a reasonable search for responsive records. The complainant sought a reconsideration of PHIPA Decision 141 and made an …

Decisions

- Published on February 23, 2024

PHIPA DECISION 202

PHIPA DECISION 202 … During the course of working with this office on a privacy breach file, a Health Centre notified the Information and Privacy Commissioner of Ontario that additional possible unauthorized accesses by a number of employees had been discovered. This file was opened to address the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 203

PHIPA DECISION 203 … The complainant made a request under the Personal Health Information Protection Act to the custodian seeking copies of records containing her personal health information. In her complaint to the IPC, the complainant takes the position that the custodian deleted emails that …

Decisions

- Published on February 23, 2024

PHIPA DECISION 204

PHIPA DECISION 204 … A public hospital (the hospital) reported three separate privacy breaches under the Personal Health Information Protection Act, 2004 (the Act) to the Information and Privacy Commissioner of Ontario. Each breach involved unauthorized access to patients’ personal health …

Decisions

- Published on February 23, 2024

PHIPA DECISION 205

PHIPA DECISION 205 … Two health service provider organizations, one a health information custodian (the Custodian), and the other an organization contracted to deliver health care services on behalf of the Custodian (the Agent), both reported the same privacy breach under the Personal Health …

Decisions

- Published on February 23, 2024

PHIPA DECISION 206

PHIPA DECISION 206 … The complainant requested, under section 55(1) of the Personal Health Information Protection Act, 2004 (PHIPA), that her former family physician (the physician) make corrections to a record of her personal health information, a progress note. The physician denied the correction …

Decisions

- Published on February 23, 2024

PHIPA DECISION 207

PHIPA DECISION 207 … In this decision the adjudicator finds that the complainant has established that the clinic has a duty to correct his records of personal health information and orders the clinic to do so by striking out the incorrect statements that the clinic had “saved images for future …

Decisions

- Published on February 23, 2024

PHIPA DECISION 208

PHIPA DECISION 208 … This complaint deals with an access decision made by the Kristus Darzs Latvian Home (the custodian) in response to a request made by an Estate Trustee for all records relating to her deceased father who had been a resident at the custodian’s facility. The custodian granted …

Decisions

- Published on February 23, 2024

PHIPA DECISION 209

PHIPA DECISION 209 … The complainant sought a review of a hospital’s decision to refuse her request, under the Personal Health Information Protection Act, to correct her records of personal health information that referred to her suffering from mental illness. The hospital refused the correction …

Decisions

- Published on February 23, 2024

PHIPA DECISION 210

PHIPA DECISION 210 … A public hospital notified the office of the Information and Privacy Commissioner of Ontario (the IPC) of a breach under the Personal Health Information Protection Act (the Act), as there had been a cyberattack against the hospital. After the hospital self-reported the breach, …

Decisions

- Published on February 23, 2024