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PHIPA DECISION 151

PHIPA DECISION 151 … The office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) against a medical clinic (the Clinic). The complaint involved a second incident in which a physician working at the Clinic …

Decisions

- Published on February 23, 2024

PHIPA DECISION 152

PHIPA DECISION 152 … The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about a public hospital (the hospital)’s redaction of its employees’ names from an audit of a patient’s health records. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 153

PHIPA DECISION 153 … The hospital reported three privacy breaches to the Information and Privacy Commissioner of Ontario (IPC). Despite efforts at the intake and investigation stages of the IPC’s process to obtain complete and clear information about the breaches, the IPC was not satisfied with the …

Decisions

- Published on February 23, 2024

PHIPA DECISION 154

PHIPA DECISION 154 … The complainant, an employee of the hospital, complained about the hospital’s handling of information in her file in the hospital’s Occupational Health Services (OHS) department. The complainant’s OHS file contains identifying information about her, including medical …

Decisions

- Published on February 23, 2024

PHIPA DECISION 155

PHIPA DECISION 155 … In this decision, the adjudicator determines that Quinte Health Care (the hospital) breached the Personal Health Information Protection Act, 2004 in permitting staff fulfilling a designated role to access personal health information not reasonably necessary to the role. The …

Decisions

- Published on February 23, 2024

PHIPA DECISION 156

PHIPA DECISION 156 … The complainant made a number of requests to the custodian for records relating to her two children, who received services from the custodian. She later requested information about herself as well as about her children. The custodian issued several decisions, after which it …

Decisions

- Published on February 23, 2024

PHIPA DECISION 157

PHIPA DECISION 157 … Under the Personal Health Information Protection Act (the Act), Bellwood Health Services Inc. (Bellwood) received a request from a former client for access to records relating to his treatment. Bellwood provided the requester, now the complainant, a complete copy of what it …

Decisions

- Published on February 23, 2024

PHIPA DECISION 158

PHIPA DECISION 158 … Open Doors for Lanark Children and Youth (Open Doors) received a request under the Personal Health Information Protection Act (PHIPA or the Act) for access to the entirety of the requester’s file from family therapy sessions that occurred in the late 1980s and early 1990s. Open …

Decisions

- Published on February 23, 2024

PHIPA DECISION 159

PHIPA DECISION 159 … The complainant made three access requests to Public Health Ontario (PHO) for information relating to her and her two minor children in respect of laboratory testing for Lyme disease, including the names of staff members who accessed her and her children’s electronic health …

Decisions

- Published on February 23, 2024

PHIPA DECISION 160

PHIPA DECISION 160 … A joint custodial parent complained about several aspects of the hospital’s decisions in response to his request for access to the health records of his two children, both of whom are under the age of eight. During the adjudication stage of the complaint, the other joint …

Decisions

- Published on February 23, 2024

PHIPA Decision 161

PHIPA Decision 161 … The complainant sought access to video footage of events leading up to, and including his restraint and placement in a seclusion room by hospital staff. In PHIPA Decision 123, the adjudicator ordered the hospital to grant the complainant access to the portions of the video …

Decisions

- Published on February 23, 2024

PHIPA DECISION 162

PHIPA DECISION 162 … The complainant submitted a correction request under the Personal Health Information Protection Act to a neurologist to correct two consultation reports the neurologist had prepared. The neurologist refused to make the requested corrections, relying on section 55(8) and/or …

Decisions

- Published on February 23, 2024

PHIPA DECISION 163

PHIPA DECISION 163 … A public hospital (the hospital) contacted the Office of the Information and Privacy Commissioner of Ontario (IPC) to report a privacy breach under the Personal Health Information Protection Act, 2004 (PHIPA or the Act). Specifically, a hospital employee inappropriately …

Decisions

- Published on February 23, 2024

PHIPA DECISION 164

PHIPA DECISION 164 … The complainant submitted a request to the hospital for access to video surveillance clips of herself during an involuntary hospitalization ordered under the Mental Health Act. The hospital denied the complainant access to the responsive records. The hospital claims that …

Decisions

- Published on February 23, 2024

PHIPA DECISION 165

PHIPA DECISION 165 … The complainant submitted a correction request under section 55(1) of the Personal Health Information Protection Act (the Act) to the Appletree Medical Group (Appletree) with respect to information contained in a record relating to a walk-in visit at a clinic run by Appletree. …

Decisions

- Published on February 23, 2024

PHIPA DECISION 166

PHIPA DECISION 166 … The complainant, a patient of a regional cancer centre within a public hospital, alleged that Cancer Care Ontario collected and used his personal health information, obtained through a cancer symptoms survey, without his valid consent and without legal authority. He also …

Decisions

- Published on February 23, 2024

PHIPA DECISION 167

PHIPA DECISION 167 … The complainant, a patient of a regional cancer centre within a public hospital, filed a complaint against the hospital about a cancer symptoms survey he completed at the cancer centre. He complained that the hospital collected his personal health information through the survey …

Decisions

- Published on February 23, 2024

PHIPA DECISION 168

PHIPA DECISION 168 … This decision addresses both an individual complaint and an IPC-initiated investigation into a hospital’s practices around its agents’ use of personal health information for education purposes. In the individual complaint, a hospital patient alleged that a doctor had improperly …

Decisions

- Published on February 23, 2024

PHIPA DECISION 169

PHIPA DECISION 169 … The complainant made a request under the Act for records relating to her late mother’s admittance at the Southlake Regional Health Centre (the custodian). The custodian located records responsive to the request and granted the complainant complete access to them. The …

Decisions

- Published on February 23, 2024

PHIPA DECISION 170

PHIPA DECISION 170 … An individual submitted a correction request under the Personal Health Information Protection Act to St. Thomas Elgin General Hospital, seeking correction to a consulting doctor’s report about him because he believed it to be inaccurate. The hospital denied the correction …

Decisions

- Published on February 23, 2024