Guidance documents for organizations

The Office of the Information and Privacy Commissioner publishes guidance documents to promote compliance with Ontario’s access and privacy laws. New materials are posted on an ongoing basis. If you are looking for a guidance on a topic that is not listed here, please contact us.

Showing 15 of 223 results

Title Topic Type Date
Access Fact Sheet: Third Party Information Exemption Fact Sheets Download Read moreExpand
Privacy Fact Sheet: General Data Protection Regulation Fact Sheets Download Read moreExpand
Fees, Fee Estimates and Fee Waivers Best Practices , Professional Guidelines Download Read moreExpand
Smart Cities and Your Privacy Rights Fact Sheets Download Read moreExpand
Joint Federal Provincial Territorial Letter to Minister of Infrastructure and Communities on Smart Cities Challenge Letters Download Read moreExpand
Disposing of Your Electronic Media Best Practices , Fact Sheets Download Read moreExpand

This fact sheet provides guidance on how Ontario public institutions and health information custodians can securely destroy personal information when disposing of electronic media.

Annual Reporting of Privacy Breach Statistics to the Commissioner - Requirements for the Health Sector Best Practices , Professional Guidelines Download Read moreExpand
Joint Federal Provincial Territorial Letter to Council of Ministers of Education on the Importance of Privacy Education Letters Download Read moreExpand
Guidance on the Use of Automated Licence Plate Recognition Systems by Police Services Papers , Best Practices , Professional Guidelines Download Read moreExpand

This guidance document outlines the key obligations of police under privacy legislation in their use of ALPR systems and provides guidance, including best practices, on using these systems in a privacy-protective manner.  It addresses the use of ALPR systems for public safety purposes, in particular for the purpose of alerting an officer in an ALPR-equipped vehicle to the presence of a particular licence plate.

Originally published: Sep 2016
Big Data Guidelines Professional Guidelines Download Read moreExpand
Fact Sheet: Reasonable Search Fact Sheets , Professional Guidelines Download Read moreExpand

This fact sheet answers some frequently asked questions about reasonable searches for records.

Open Government and Protecting Privacy Download Read moreExpand

The IPC strongly supports Open Government initiatives and encourages Ontario institutions to be more open and transparent, and to enhance their engagement with the public. This document offers guidance for institutions on how to move towards increased government transparency without negatively affecting individuals’ privacy.

Code of Procedure for Matters under the Personal Health Information Protection Act, 2004 Best Practices , Professional Guidelines Download Read moreExpand

PHIPA Code of Procedure

PHIPA Practice Direction #5: Collection, Use, and Disclosure Complaint Form Best Practices , Professional Guidelines , Practice Directions Download Read moreExpand
PHIPA Practice Direction #4: Access/Correction Complaint Form Best Practices , Professional Guidelines , Practice Directions Download Read moreExpand
Help us improve our website. Was this page helpful?
When information is not found

Note:

  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.