File a privacy complaint under Ontario’s provincial and municipal privacy laws

The IPC’s purpose for reviewing privacy complaints made under the Municipal/Freedom of Information and Protection of Privacy Acts is primarily future-oriented. If the IPC decides to process a privacy complaint and it is established that there was a privacy breach, the IPC may make recommendations that assist the institution in taking remedial steps to prevent similar occurrences in the future.

With limited exceptions, the IPC does not have the power to make an order against an institution as a result of a privacy breach. It cannot issue fines, award damages or require that an institution discipline its staff members.

Based on the IPC’s purpose for reviewing privacy complaints and the IPC’s restricted mandate and powers in privacy matters, the IPC may decide not to review your privacy complaint. You will be advised in writing if the IPC decides not to review your complaint.

File a Privacy Complaint under the Freedom of Information and Protection of Privacy Act (FIPPA) or the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

Note: Government organizations are referred to as an “institution” under the acts. The laws cover all ministries of the Ontario Government, and any agency, board, commission, corporation or other body designated as an "institution" in the regulations. MFIPPA covers all municipal corporations, including a metropolitan, district or regional municipality, local boards and commissions.

Your Information
Are you:
A representative of someone who is filing a privacy complaint about their personal information
Representative Information
Representative is a:

Skip this section if you are not represented.

I authorize the following person to act on my behalf and to receive any personal information pertaining to me, as necessary to investigate this privacy complaint.

Information about person or organization your complaint relates to
Details of your complaint
Please select all the boxes that explain why you are making the complaint:

How would you like to see your complaint resolved?


With limited exceptions, the IPC does not have the power, under Ontario’s provincial and municipal privacy laws, to make an order against an institution. It cannot issue fines, award damages, or require that an institution discipline its staff members.

Attachments
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Allowed types: gif, jpg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip.
Please attach any documents about your complaint.

Option 1

Send this form now.

Option 2

Print the form and email to @email or mail to:

Registrar
Information and Privacy Commissioner/Ontario
1400-2 Bloor Street East
Toronto, Ontario
M4W 1A8

What happens next? Someone from our intake team will contact you to discuss your complaint.

Find out more about the complaint process.
You can also contact our office by email at @email, by phone at 416-326-3333, toll-free at 1-800-387-0073 if you have questions.

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Note:

  • You will not receive a direct reply. For further enquiries, please contact us at @email
  • Do not include any personal information, such as your name, social insurance number (SIN), home or business address, any case or files numbers or any personal health information.
  • For more information about this tool, please see our Privacy Policy.