PHIPA Reports

HI-050012-1 - A Community Care Access Centre

  • Loss of personal health information due to theft of 24 laptop computers. The personal health information on the laptops was encrypted.
  • Resolved through informal resolution. The health information custodian increased security measures in the building where the computers were kept and created a policy on safe laptop usage.
  • Section 12(2) notification was fulfilled by the health information custodian by way of written letter and verbal notification.
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