Trust in Digital Health

Our goal is to promote confidence in the digital health care system by guiding custodians to respect the privacy and access rights of Ontarians, and supporting the pioneering use of personal health information for research and analytics to the extent it serves the public good.

Our work to further this goal includes:

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Title / Description Topic Type Date

S3-Episode 10: Best of season three

Tune in for riveting conversations about people, privacy, and access to information as Info Matters revisits its most thought-provoking moments from season three. This recap includes a variety of guests talking about cybersecurity, misinformation, genetic data, artificial intelligence, neurotechnology, women’s access rights and more … have a...

Children And Youth In A Digital World | Next-Generation Law Enforcement | Privacy And Transparency In A Modern Government | Trust In Digital Health Podcast Jan 18 2024

Administrative Monetary Penalties: Guidance for the Health Care Sector

As of January 1, 2024, the IPC has the discretion to issue administrative monetary penalties as part of its enforcement powers for violations of the Personal Health Information Protection Act (PHIPA). Download the guidance document to learn more.

Trust In Digital Health Professional Guidelines Jan 01 2024

Submission for Bill 135, Convenient Care at Home Act, 2023, which would amend the Connecting Care Act, 2019

In this letter to Brian Riddell, Chair of the Standing Committee on Social Policy, the IPC makes recommendations in relation to proposed amendments to the Connecting Care Act, 2019.

Trust In Digital Health Advice And Submissions Nov 20 2023

Comments and Approach for PHIPA Administrative Penalties

Letter to Ministry of Health on support for and approach to proposed administrative penalties under PHIPA, highlighting their importance in enforcing healthcare privacy and access rights.

Trust In Digital Health Advice And Submissions Oct 17 2023

Notice of change to PHIPA Practice Direction #3

Document Updated: A change to PHIPA Practice Direction #3 took effect on October 10, 2023. Learn more

Health | Trust In Digital Health Practice Directions Sep 06 2023

S3-Episode 4: Ethical Uses of Genetic Data: A Conversation with Dr. Bartha Knoppers

Commissioner Kosseim sits down with Dr. Bartha Knoppers, Director of the Centre for Genomics and Policy at McGill University, to discuss the legal and ethical aspects of genetic research for the greater good.

Trust In Digital Health Podcast Jul 31 2023

Comments on Bill 60, Your Health Act, 2023

This letter to Goldie Ghamari, Chair of the Standing Committee on Social Policy, was intended to present the IPC’s views on how amendments to Bill 60 can better enhance transparency and privacy protections of Ontarians’ information with respect to the Integrated Community Health Services Centres Act, 2023 proposed in Schedule 1, and on “As of Right” health care...

Health | Trust In Digital Health Advice And Submissions Mar 28 2023

Submission on Bill 106: Obligations and authorities of Ontario Health Teams and access to records in electronic format

As Schedule 4 of Bill 106, the Pandemic and Emergency Preparedness Act, 2022 (Schedule 4) would amend the Personal Health Information Protection Act, 2004 (PHIPA) by introducing new regulation-making powers, the IPC submitted recommendations to  Ernie Hardeman Chair of the Committee Standing Committee on Finance and Economic Affairs to address each of these proposed...

Trust In Digital Health Advice And Submissions Apr 11 2022

Letter to Dr. Catherine Zahn and Ms. Hillary Hartley regarding Proof of Vaccination Certificates in Ontario

This letter to Dr. Catherine Zahn, Deputy Minister of Health and Ms. Hillary Hartley, Chief Digital and Data Officer offered the IPC’s recommendations to help ensure ongoing protection of the privacy rights of Ontarians as the proof of vaccination certificate initiative continued in the province.

Trust In Digital Health Advice And Submissions Mar 10 2022

Frequently Asked Questions: Health Cards and Health Numbers

Our frequently asked questions on health cards and health numbers clarify who may collect, use or disclose health numbers for health care purposes, as well as the use of health cards as a proof of identity. Originally published November 2004.

Health | Privacy | Trust In Digital Health Professional Guidelines Oct 01 2021

Use and Disclosure of Personal Health Information for Broader Public Health Purposes

This post is also available in: French

Trust In Digital Health Professional Guidelines Jul 29 2021

PHIPA Breaches Workbook and Completion Guide

This post is also available in: French

Health | Trust In Digital Health May 21 2021

Submission of the Information and Privacy Commissioner of Ontario Bill 283, Advancing Oversight and Planning in Ontario’s Health System Act, 2021

This post is also available in: French

Trust In Digital Health Advice And Submissions May 14 2021

Digital Health under PHIPA: Selected Overview

This post is also available in: French

Health | Trust In Digital Health Papers May 12 2021

Privacy and security considerations for virtual health care visits

This post is also available in: French

Health | Privacy | Trust In Digital Health Best Practices | Professional Guidelines Feb 25 2021

Comments of the Information and Privacy Commissioner of Ontario on Proposed Interoperability Regulations under PHIPA

This post is also available in: French

Trust In Digital Health Advice And Submissions Jul 24 2020

Comments of the Information and Privacy Commissioner of Ontario on Proposed Regulation under PHIPA with respect to the Health Data Platform

This post is also available in: French

Health | Trust In Digital Health Advice And Submissions Jul 06 2020

Comments of the Information and Privacy Commissioner of Ontario on Proposed Regulations Under Part V.I of PHIPA

This post is also available in: French

Trust In Digital Health Advice And Submissions Jun 22 2020

Comments of the Information and Privacy Commissioner of Ontario on Bill 138

This post is also available in: French

Trust In Digital Health Advice And Submissions Dec 03 2019

Reporting a Privacy Breach to the IPC: Guidelines for the Health Sector

This post is also available in: French

Health | Privacy | Trust In Digital Health Best Practices | Professional Guidelines Sep 17 2019

Succession Planning to Help Prevent Abandoned Records

This post is also available in: French

Health | Trust In Digital Health Fact Sheets Apr 15 2019

Comments of the Information and Privacy Commissioner of Ontario on Bill 74

This post is also available in: French

Health | Trust In Digital Health Advice And Submissions Mar 29 2019

Avoiding Abandoned Health Records: Guidance for Health Information Custodians Changing Practice

This post is also available in: French

Health | Trust In Digital Health Best Practices | Professional Guidelines Feb 26 2019

Responding to a Health Privacy Breach: Guidelines for the Health Sector

This publication replaces the guidance document, What to do When Faced With a Privacy Breach: Guidelines for the Health Sector.

Health | Trust In Digital Health Best Practices | Papers | Professional Guidelines Oct 04 2018

Comments of the Information and Privacy Commissioner of Ontario on Bill 160

This post is also available in: French

Trust In Digital Health Advice And Submissions Nov 20 2017

Annual Reporting of Privacy Breach Statistics to the Commissioner – Requirements for the Health Sector

This post is also available in: French

Health | Legislation | Privacy | Trust In Digital Health Best Practices | Professional Guidelines Nov 10 2017

Fact Sheet: Communicating Personal Health Information by Email

This fact sheet describes the risks of using email and custodians’ obligations under the Personal Health Information Protection Act. It outlines some of the technical, physical and administrative safeguards needed to protect personal health information when communicating by email and the policies, procedures and training custodians should have in place.

Health | Technology And Security | Trust In Digital Health Best Practices | Fact Sheets | Professional Guidelines Sep 15 2016

Submission of the Information and Privacy Commissioner of Ontario to the Standing Committee on Justice Policy on Bill 119

Submission of the Information and Privacy Commissioner of Ontario to the Standing Committee on Justice Policy on Bill 119: The Health Information Protection Act, 2015.

Health | Trust In Digital Health Advice And Submissions Mar 03 2016

Frequently Asked Questions: Personal Health Information Protection Act

This revised FAQ has a new look and feel and has been rewritten with cleaner, easy to understand, gender-neutral language. Also included are a few additions to the original publication:

Health | Legislation | Privacy | Trust In Digital Health Best Practices Nov 02 2015

Circle of Care: Sharing Personal Health Information for Health-Care Purposes

This document was thoroughly reviewed and updated in August, 2015, introducing clear and easy to understand gender-neutral language.

Health | Trust In Digital Health Professional Guidelines Aug 16 2015

Detecting and Deterring Unauthorized Access to Personal Health Information

Unauthorized access continues to be a growing problem in the health sector in Ontario. The province’s Personal Health Information Protection Act, (PHIPA), permits health information custodians (HIC) to collect, use and disclose personal health information for the purposes of providing or assisting in the provision of health care based on implied or assumed implied consent...

Health | Privacy | Trust In Digital Health Best Practices | Papers | Professional Guidelines Jan 28 2015